SERVICENOW financials
$129.94−1.15%
Close Sep 29, 2026 · split-adjustedRevenue
Net income
Income statement & cash flow
| Fiscal year | FY25 Dec 31 | FY24 Dec 31 | FY23 Dec 31 | FY22 Dec 31 | FY21 Dec 31 | FY20 Dec 31 | FY19 Dec 31 | FY18 Dec 31 | FY17 Dec 31 | FY16 Dec 31 |
|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | $13.28B | $10.98B | $8.97B | $7.25B | $5.90B | $4.52B | $3.46B | $2.61B | $1.92B | $1.39B |
| Gross profit | $10.29B | $8.70B | $7.05B | $5.67B | $4.54B | $3.53B | $2.66B | $1.99B | $1.42B | $992.0M |
| Gross margin | 77.5% | 79.2% | 78.6% | 78.3% | 77.1% | 78.2% | 77.0% | 76.1% | 73.9% | 71.3% |
| Operating income | $1.82B | $1.36B | $762.0M | $355.0M | $257.0M | $199.0M | $42.0M | -$42.4M | -$64.4M | -$382.2M |
| Net income | $1.75B | $1.43B | $1.73B | $325.0M | $230.0M | $119.0M | $627.0M | -$26.7M | -$116.8M | -$414.2M |
| Net margin | 13.2% | 13.0% | 19.3% | 4.5% | 3.9% | 2.6% | 18.1% | −1.0% | −6.1% | −29.8% |
| Diluted EPS | $1.67 | $1.37 | $1.68 | $0.32 | $0.23 | $0.12 | $0.64 | $-0.03 | $-0.14 | $-0.50 |
| EBITDA | $2.56B | $1.93B | $1.32B | $1.15B | $1.02B | $753.0M | $294.0M | $107.2M | $49.5M | -$29.1M |
| Operating cash flow | $5.44B | $4.27B | $3.40B | $2.72B | $2.19B | $1.79B | $1.24B | $811.1M | $642.9M | $159.1M |
| Free cash flow | $4.58B | $3.42B | $2.70B | $2.17B | $1.80B | $1.37B | $971.0M | $586.6M | $492.4M | $53.5M |
| Diluted shares | 1,046.7M | 1,042.1M | 1,028.0M | 1,017.7M | 1,015.8M | 1,012.4M | 986.1M | 889.2M | 855.9M | 822.7M |
Balance sheet
| Period end | Dec 31 | Dec 31 | Dec 31 | Dec 31 | Dec 31 | Dec 31 |
|---|---|---|---|---|---|---|
| Cash & equivalents | $3.73B | $2.30B | $1.90B | $1.47B | $1.73B | $1.68B |
| Short-term investments | $2.56B | $3.46B | $2.98B | $2.81B | $1.58B | $1.42B |
| Total debt | $1.49B | $1.49B | $1.49B | $1.49B | $1.58B | $1.64B |
| Total assets | $26.04B | $20.38B | $17.39B | $13.30B | $10.80B | $8.71B |
| Total liabilities | $13.07B | $10.77B | $9.76B | $8.27B | $7.10B | $5.88B |
| Shareholders' equity | $12.96B | $9.61B | $7.63B | $5.03B | $3.69B | $2.83B |
From SEC filings via Massive. Fiscal periods follow the company's own calendar; free cash flow is operating cash flow minus capital expenditure.
Sources: Massive / Polygon daily aggregates (split-adjusted) · SEC filings via Massive · FINRA settlements via Massive · Financial Modeling Prep. Figures are dated where shown; research is informational, not investment advice. Methodology